Claim Administrator - Financial Services (Glasgow) - Night shift

  • Glasgow
  • Contract
  • Per Annum £20,000

One of the 'Big Four' Financial Services firms, is seeking individuals to join a high profile project, within Risk and Regulation.

This is a large scale operation, managed on behalf of a bank, focusing on an FCA compliance review of financial products provided to customers.

You will join the investigations team, managing assigned customer cases, to tight deadlines.

This is a fantastic opportunity for Graduates and experienced Administrators seeking a challenging role, with scope to progress, in a fast paced environment.


  • Gather data and prepare customer cases, using in-house systems.
  • Undertake due diligence; proofread all documents and complete security checks.
  • Liaise with customers and third parties via written correspondence, to obtain information and provide updates, for individual cases.
  • Log and allocate cases for review.
  • Liaise with case handlers and senior managers.
  • Provide wider team support.
  • Work to deadlines.


  • Undergraduate degree, is desirable
  • Customer service/ administration experience
  • Excellent verbal and written communication
  • IT proficient, including Microsoft Office packages
  • Good attention to detail
  • Problem solver
  • Deadline driven

This is a full time contract role, for a project until December 2019 (scope for extension), based in Glasgow City Centre.

The working hours are Monday - Wednesday 19:00 - 07:00, with scope for overtime.

The rate is £150 per shift. Full training is offered.

The next intake is January 2019.

If you are interested in this opportunity, please send your CV to Diana Duggan Associates.