Our client, one of the Top Four Financial Consultancies, has an exciting opportunity for an experienced Case Handler to join a Project within the Government and Public Services sector. They are looking for a result-orientated candidate to join this hugely rewarding project, which offers candidates the chance to make a positive impact on customers across an interesting array of subject matters.

Role Title: Case Handler

Location: WFH

Rate: £190/day

Start Date: February 2023

Contract Length: 6 months (with scope for extension), through an umbrella company

Key Skills:

• Experience in Case Handling and Complaint Handling across Financial Services and/or Government and Public Services.
• Ability to work with honesty, integrity, and trustworthiness.
• Excellent attention to detail and accuracy alongside written and spoken communication skills.
• Experience in quality and production targets and strict deadlines desired.
• Ability to learn new applications and systems quickly and effectively.
• The candidate should be able to demonstrate flexibility and the ability to switch between processes easily, based on workflow prioritisation.
• Ability to work both independently and within an ever-growing and changing team.
• When performing processes, the candidate will be able to consider large volumes of information and data.
• Maintain high standards of professionalism and competence at all times.
• It is essential that candidates have Counter Terrorism Check OR Security Clearance.

If you would like to be considered, please send your CV without delay to Diana Duggan Associates.